ebs integrates with various third-party payment providers to enable the processing of online payments. For example, to enable applicants to pay course fees using credit or debit cards through ebs: ontrack Learner Hub.
Institutions must agree to a contract with their chosen payment provider before integrating the payment provider with ebs. You must obtain an e-commerce licence number from the merchant account to support an application to the institution's chosen payment provider.
If the institution is already processing credit or debit card payments, they will already have a merchant account. If the institution is not processing credit or debit card payments, they may need to use the payment provider to set up a merchant account. Note that further advice on merchant accounts should be obtained from the institution's finance department.
Once the institution has agreed to a contract, the payment provider can then be used as a direct payment gateway.
Third-party payment providers
ebs integrates with several third-party payment providers to process and validate card payments. All payment providers are PCI compliant, ensuring that card data is secured during processing and is not shared with ebs.
For more information on PCI (Payment Card Industry) compliance, go to PCI Compliance.
The table Third-party payment providers describes the payment providers that can be integrated with ebs, along with the region supported, the type of payments supported, and any additional notes for the payment provider.
| Payment provider | Region | Supported payment types | Notes |
|---|---|---|---|
| Access PaySuite Pay 360 Secure Card Portal | UK | Learner self-service payments and staff payments. | None |
| Civica Paylink | UK | Learner self-service payments and staff payments. | None |
| Flywire | UK | Learner self-service payments. | None |
| NETBANX | UK | Learner self-service payments and staff payments. | NETBANX is a legacy integration for Paysafe. New customers should refer to the Paysafe integration for online payments. |
| Paysafe | UK | Learner self-service payments. | None |
| Windcave | NZ | Learner self-service payments and staff payments. | None |
| WorldPay | UK | Learner self-service payments and staff payments. | None |
After configuring the institutions chosen payment provider, staff can manage ePayments in ebs: central. Staff can also make payments on behalf of learners using ePayments, if supported by the payment provider. Applicants and learners can make self-service payments through ebs: ontrack Learner Hub.